We use cookies to help our site work securely and smoothly. Some cookies are strictly necessary for essential functions, such as keeping your account safe or remembering your settings. With your consent, we also use cookies to understand how our site is used, to improve performance, and to personalise content and ads. You can change your preferences at any time.
This Cookie Policy forms part of our Privacy Policy which can be viewed here
What are Cookies?
Cookies are small text files stored on your device (computer, tablet, phone) when you visit a website. They help the site to work properly, remember your preferences and provide information to improve your browsing experience.
MTN use cookies and other similar technologies which also store or provide access to information stored in your devices including clear gifs (also called Web Beacons and Web Bugs), APIs and Plug Ins which permit the identification and tracking of a device. Additionally, we may use IP address information to count and track aggregate visits to the website, to help diagnose problems with our server, and to administer the website. We do not link IP addresses to anything personally identifiable, so while a particular user’s session can be tracked, the user remains completely anonymous.
For the purposes of this policy, the term “cookies” refers to all technologies that store or access information on a user’s device, all of which are subject to the same legal requirements.
Consent for Use of Cookies
In most cases, cookies cannot be made active without consent. When you first visit our website, you will see a cookie banner displayed at the bottom of the page. This banner gives you the option to accept all cookies, reject all cookies (except for 'strictly necessary' ones) or to select only certain types (manage preferences).
When you set your cookie preferences on our site, your choice is saved anonymously through our consent management tool. This record helps us remember your settings so you don’t need to update them every time you visit. We never link this record to your name or contact details.
Detailed explanations for each cookie category and what information they collect are listed below.
Rejection of Non-Essential Cookies
You may choose to reject non-essential cookies at any time. This means only cookies that are strictly necessary for the operation of our website will remain active. It is important to note, however, that by rejecting certain cookies you may be unable to fully access the offerings on this website.
Note: if you have previously consented to cookies on our site, you may update your preferences at any time by using the "Manage Cookies" tab located at the bottom of each page. You may also clear cookies in your browser settings and revisit the site; this will trigger the cookie banner to reappear, allowing you to continue browsing without providing consent.
Cookies we Collect
Strictly Necessary
These cookies are essential for the website to function correctly. They enable core features such as security, page navigation, and access to secure areas. As they are strictly necessary, they cannot be disabled.
Name |
Domain |
Retention |
Type |
Provider |
Purpose |
cart_currency |
shopmtn.co.uk |
Session |
First-party (Cookie) |
Shopify |
Used after a checkout is completed to initialize a new empty cart with the same currency as the one just used. |
localization |
shopmtn.co.uk |
1 year |
First-party (Cookie) |
Shopify |
Used to localize the cart to the correct country. |
keep_alive |
shopmtn.co.uk |
Session |
First-party (Cookie) |
Shopify |
Used when international domain redirection is enabled to determine if a request is the first one of a session. |
_tracking_consent |
.shopmtn.co.uk |
1 year |
First-party (Cookie) |
Shopify |
Used to store a user's preferences if a merchant has set up privacy rules in the visitor's region. |
cart |
shopmtn.co.uk |
1 month |
First-party (Cookie) |
Shopify |
Contains information related to the user's cart. |
_shopify_essential |
shopmtn.co.uk |
1 year |
First-party (Cookie) |
Shopify |
Contains essential information for the correct functionality of a store such as session and checkout information and anti-tampering data. |
storefront_digest |
shopmtn.co.uk |
1 year |
First-party (Cookie) |
Shopify |
Stores a digest of the storefront password, allowing merchants to preview their storefront while it's password protected. |
_shopify_country |
shopmtn.co.uk |
30 minutes |
First-party (Cookie) |
Shopify |
Used for Plus shops where pricing currency/country is set from GeoIP by helping avoid GeoIP lookups after the first request. |
shopify_pay_redirect |
shopmtn.co.uk |
1 year |
First-party (Cookie) |
Shopify |
Used to accelerate the checkout process when the buyer has a Shop Pay account. |
shopify_pay |
shopmtn.co.uk |
1 year |
First-party (Cookie) |
Shopify |
Used to log in a buyer into Shop Pay when they come back to checkout on the same store. |
discount_code |
shopmtn.co.uk |
1 day |
First-party (Cookie) |
Shopify |
Stores a discount code (received from an online store visit with a URL parameter) in order to the next checkout. |
shop_pay_accelerated |
shopmtn.co.uk |
1 year |
First-party (Cookie) |
Shopify |
Indicates if a buyer is eligible for Shop Pay accelerated checkout. |
_ab |
shopmtn.co.uk |
1 year |
First-party (Cookie) |
Shopify |
Used to control when the admin bar is shown on the storefront. |
master_device_id |
shopmtn.co.uk |
1 year |
First-party (Cookie) |
Shopify |
Permanent device identifier. |
_identity_session |
shopmtn.co.uk |
2 years |
First-party (Cookie) |
Shopify |
Contains the identity session identifier of the user. |
_abv |
shopmtn.co.uk |
1 year |
First-party (Cookie) |
Shopify |
Persist the collapsed state of the admin bar. |
_master_udr |
shopmtn.co.uk |
1 second |
First-party (Cookie) |
Shopify |
Permanent device identifier. |
order |
shopmtn.co.uk |
Session |
First-party (Cookie) |
Shopify |
Used to allow access to the data of the order details page of the buyer. |
user |
shopmtn.co.uk |
1 year |
First-party (Cookie) |
Shopify |
Used in connection with Shop login. |
login_with_shop_finalize |
shopmtn.co.uk |
5 minutes |
First-party (Cookie) |
Shopify |
Used to facilitate login with Shop. |
user_cross_site |
shopmtn.co.uk |
1 year |
First-party (Cookie) |
Shopify |
Used in connection with Shop login. |
_shopify_test |
shopmtn.co.uk |
1 second |
First-party (Cookie) |
Shopify |
A test cookie used by Shopify to verify the store's setup. |
_shopify_test |
co.uk |
1 second |
Third-party (Cookie) |
Shopify |
A test cookie used by Shopify to verify the store's setup. |
_shopify_test |
uk |
1 second |
Third-party (Cookie) |
Shopify |
A test cookie used by Shopify to verify the store's setup. |
auth_state_* |
shopmtn.co.uk |
25 minutes |
First-party (Cookie) |
Shopify |
|
_merchant_essential |
shopmtn.co.uk |
1 year |
First-party (Cookie) |
Shopify |
Contains essential information for the correct functionality of merchant surfaces such as the admin area. |
_shopify_essential_ |
shopmtn.co.uk |
1 year |
First-party (Cookie) |
Shopify |
Contains an opaque token that is used to identify a device for all essential purposes. |
identity-state |
shopmtn.co.uk |
1 day |
First-party (Cookie) |
Shopify |
Stores state before redirecting customers to identity authentication. |
_shop_app_essential |
.shop.app |
1 year |
Third-party (Cookie) |
Shopify |
Contains essential information for the correct functionality of Shop.app. |
_pandectes_gdpr |
.shopmtn.co.uk |
1 year |
First-party (Cookie) |
Pandectes |
Used for the functionality of the cookies consent banner. |
Preferences
These cookies enable the site to provide enhanced functionality and personalisation, such as language preferences or login details. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies then some or all of these services may not function properly.
Name |
Domain |
Retention |
Type |
Provider |
Purpose |
_hjTLDTest |
co.uk |
1 second |
Third-party (Cookie) |
Hotjar |
Used to determine the most generic cookie path to use, instead of page hostname. |
_hjSessionUser_* |
.shopmtn.co.uk |
1 year |
First-party (Cookie) |
Hotjar |
|
_hjSession_* |
.shopmtn.co.uk |
30 minutes |
First-party (Cookie) |
Hotjar |
|
shopify_override_user_locale |
shopmtn.co.uk |
1 year |
First-party (Cookie) |
Shopify |
Used as a mechanism to set User locale in admin. |
Analytics
These cookies collect anonymous data about how visitors use our site. They help us analyse traffic and interactions so we can improve website performance and enhance the user experience.
Name |
Domain |
Retention |
Type |
Provider |
Purpose |
_shopify_y |
.shopmtn.co.uk |
1 year |
First-party (Cookie) |
Shopify |
Shopify analytics. |
_shopify_s |
.shopmtn.co.uk |
30 minutes |
First-party (Cookie) |
Shopify |
Used to identify a given browser session/shop combination. Duration is 30 minute rolling expiry of last use. |
_landing_page |
.shopmtn.co.uk |
Session |
First-party (Cookie) |
Shopify |
Capture the landing page of visitor when they come from other sites. |
_clck |
.shopmtn.co.uk |
1 year |
First-party (Cookie) |
Microsoft |
Used by Microsoft Clarity to store a unique user ID. |
_orig_referrer |
.shopmtn.co.uk |
Session |
First-party (Cookie) |
Shopify |
Allows merchant to identify where people are visiting them from. |
_ga |
.shopmtn.co.uk |
2 years |
First-party (Cookie) |
Google |
Used to distinguish users. |
_ga_* |
.shopmtn.co.uk |
2 years |
First-party (Cookie) |
Google |
Used to persist session state. |
_clsk |
.shopmtn.co.uk |
1 day |
First-party (Cookie) |
Microsoft |
Connects multiple page views by a user into a single Clarity session recording. |
_hjFirstSeen |
.shopmtn.co.uk |
30 minutes |
First-party (Cookie) |
Hotjar |
Identifies a new user’s first session. |
_hjIncludedInSessionSample |
.shopmtn.co.uk |
2 minutes |
First-party (Cookie) |
Hotjar |
Determines if a user is included in the data sampling defined by your site’s daily session limit. |
_hjIncludedInPageviewSample |
.shopmtn.co.uk |
2 minutes |
First-party (Cookie) |
Hotjar |
Determines if a user is included in the data sampling defined by your site’s pageview limit. |
_hjid |
.shopmtn.co.uk |
1 year |
First-party (Cookie) |
Hotjar |
Hotjar cookie that is set when the customer first lands on a page with the Hotjar script. |
_hjAbsoluteSessionInProgress |
.shopmtn.co.uk |
30 minutes |
First-party (Cookie) |
Hotjar |
Used to detect the first pageview session of a user. |
_hjSessionRejected |
.shopmtn.co.uk |
Session |
First-party (Cookie) |
Hotjar |
If present, set to '1' for the duration of a user's session, when Hotjar has rejected the session from connecting to our WebSocket due to server overload. |
_hjSessionResumed |
.shopmtn.co.uk |
Session |
First-party (Cookie) |
Hotjar |
Set when a session/recording is reconnected to Hotjar servers after a break in connection. |
_hjRecordingLastActivity |
.shopmtn.co.uk |
Session |
First-party (Cookie) |
Hotjar |
Updated when a user recording starts and when data is sent through the WebSocket. |
Marketing
These cookies collect information about how you browse our website and use it to show you more relevant ads and content on other platforms by creating a profile. Switching off these cookies will not reduce the number of ads you see, but it will mean the ads are more generic and less relevant to you.
Name |
Domain |
Retention |
Type |
Provider |
Purpose |
__kla_id |
shopmtn.co.uk |
1 year |
First-party (Cookie) |
Klaviyo |
Tracks when someone clicks through a Klaviyo email to your website. |
_fbp |
.shopmtn.co.uk |
3 months |
First-party (Cookie) |
Facebook |
Cookie is placed by Facebook to track visits across websites. |
_shopify_marketing |
shopmtn.co.uk |
1 year |
First-party (Cookie) |
Shopify |
Contains marketing data for buyer surfaces such as the storefront or checkout. |
Unclassified
Unclassified cookies are cookies that we are in the process of classifying, together with the providers of individual cookies.
Name |
Domain |
Retention |
Type |
Provider |
Purpose |
_rsession |
shopmtn.co.uk |
30 minutes |
First-party (Cookie) |
Unknown |
|
_ruid |
shopmtn.co.uk |
1 year |
First-party (Cookie) |
Unknown |
|
__v_anl__oct__ |
shopmtn.co.uk |
1 month |
First-party (Cookie) |
Unknown |
|
__v_anl__cct__ |
shopmtn.co.uk |
1 month |
First-party (Cookie) |
Unknown |
|
__v_anl__u__ |
shopmtn.co.uk |
Session |
First-party (Cookie) |
Unknown |
|
How to Contact Us
If you would like to request access to, correction of, or deletion of your personal data, or if you have any questions about how we use cookies and similar technologies, please contact us at info@shopmtn.co.uk